As countries around the world begin to lift restrictions in the hope of returning to some semblance of life as we used to know it, we must address the only question that is worth asking now – what does “normal” look like on the other side of COVID-19? With the virus still looming above humanity’s head like a lion waiting to pounce on its prey, is it reasonable to assume that we will all return to our favorite pastimes? Will we go back to crowded restaurants, bars, hotels, movie theaters and airplanes? The answer to this question represents perhaps the single biggest risk to the global economy and its prospective recuperation. Consumer behavior will dictate the length, depth and severity of what is yet to come. In order to better understand this, Gabriella Heffesse, chief operating officer at ACG Analytics will be joining Ed Harrison in this segment of Real Vision Live for a deep dive into the depths of the hospitality industry and the many variables that will impact our lives moving forward.